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Frequently Asked Questions - Aladdin Carpet Cleaning

Aladdin Carpet Cleaning. Est. 1996 London

24 Hour Emergency Service

Frequently asked questions


We are based in Islington, London. We cover all of the Greater London area plus surrounding areas.

We cover most of London and the South East. If in doubt, please contact us.

Most manufacturers recommend that carpets are professionally cleaned by a qualified technician every 12-18 months. Carpets should be cleaned on a regular basis and before they become heavily soiled. Allowing soil to build up will significantly reduce the life of a carpet.

Our high-powered carpet cleaning system dries quicker and faster than any other method that many other carpet cleaning companies might use. We would normally expect your carpets to be dry within a few hours.

The best cleaning results are achieved by the use of chemicals. We may use solvents, powders, detergents and other solutions during the cleaning process.
We use Prochem. The industry's most comprehensive range of low foam carpet cleaning chemicals. All products we use to clean your house are safe for both pets and children.

Manufacturers in the cleaning industry work to the highest specifications for quality and safety, designing products specifically for the cleaning of carpets and soft furnishings; and for safe use within the domestic environment. If you have asthma or are chemically sensitive, we will be able to use specialist chemicals designed to avoid causing any discomfort.

No. We use Prochem. The industry's most comprehensive range of low foam carpet cleaning chemicals. All products we use to clean your house are safe for both pets and children.

However, if you have any specific conditions (e.g. asthma) or sensitive to chemicals - please check with us first.

Yes! We are experts in a wide of range of domestic and commercial cleaning methods.

No. If a carpet is properly installed, it is very rare that the cleaning process will cause it to shrink.

Normally yes, however we can't give a full guarantee that any particular stain will be completely removed. Some stains permanently damage the carpet fibres and no amount of specialist cleaning will reverse this. If you have a stain you are concerned about, discuss it with us beforehand and we will be happy to advise.

Yes. It is also important to note that protector will wear off of any carpet that is in use. Walking, vacuuming, general wear and cleaning will all have an effect on this. Carpet protectors shield the fibres, they are designed to prevent spillages, dropped items and other general wear affecting the carpet directly. However, in doing so it will lose some of its effectiveness and should be re-applied on a regular basis to ensure continued protection.

No. We are happy to move furniture on arrival and will return it to its original location afterwards. It is important that any valuable items or furniture containing valuables are moved before we arrive, or clearly brought to our attention on arrival.

We strive to ensure that all our customers are dealt with in a professional manner and the work we do is first class. We will attempt to give your carpets or upholstery a re-clean. It is impossible to give a full guarantee that any particular stain will be completely removed. Some stains permanently damage the carpet fibres and no amount of specialist cleaning will reverse this.

Prices vary depending on domestic or commercial requirements. We offer very competitive rates for all carpet cleaning, upholstery cleaning and additional services. Please use our website to get a quote, or contact us for a free price.

FAQs - Aladdin carpet cleaning

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